Shipping Info

Your billing address MUST match the shipping address. Shipping address cannot be changed after the order is placed.  If your billing address is a P.O Box, please indicate your shipping address in the Comment during checkout.

All Domestic & International Wholesale Orders are shipped via UPS Ground, 3-Day Select or AIR.  

Your order(s) will be prepared & shipped from our shipping facility within 2-3 business days excluding weekend/holidays.

UPS (Ground, 3 Day Select, and AIR)
 does not deliver on Saturday, Sunday, Holidays. Orders are shipped during Monday - Friday.
ex) Order shipped on Thursday via 3-Day Select will be delivered by the following Tuesday, not Sunday. 

Hawaii & Alaska
Orders to Hawaii & Alaska are now shipped via UPS like all other domestic orders. If applicable, actual shipping fee difference is refunded within 1-2 business days.

Same Day Shipping 
applies to orders received before 9AM PST Tues-Fri Only. Excludes holiday weeks.

Shipping rate 
depends on the volume and destination of each order.  You will be provided the shipping rate for your order before you make any payment. 

Free Shipping 
is currently provided to an order over $1,000.00 USD via UPS Ground to all U.S. States.

I want to use my own UPS account! 
No problem. Please leave your UPS account in the Comment prior to check-out. Shipping fee will be fully refunded. 

I want to pick up my order at the warehouse!
No problem. Please leave a Comment that you want to pick up your order and we will hold it at the warehouse. Shipping fee will be fully refunded upon pick-up. Your order will be prepared for pick up by the next business day.

All International Orders and All Non-Wholesale Orders (under $50.00) are shipped via UPS.

All non-wholesale orders
For non-wholesale orders, a shipping fee already includes a handling fee ranging from $9.99 to $24.99.  Only exception is when an order includes a large hat that needs to be packaged in a large box for UPS shipping.

International orders
are shipped via UPS Ground.  You will receive a Refund for any shipping fee difference (actual fee paid vs the flat fee + $5.00 handling fee paid for your order). It takes normally 10-20 business days +/- 5 days for custom clearance. Buyers are responsible for any tax or custom fee.  


UPS GROUND MAP (Estimated Delivery):

All orders are shipped from Crown Hat, Inc. shipping facility located in Los Angeles, CA 90015. 

Find UPS holiday schedule here
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